ORDER AND DELIVERY PROCESS
Customers can request a quote or place an order via our webpage, email, sms or Whatsapp. We are also on Facebook.
Upon receiving your order, we will provide you with an invoice that will contain the delivery date and time. Our operations coordinator track and manage all deliveries to ensure we deliver on time.
Once we have received proof of payment, we will email you confirmation of time and date of delivery.
It is company policy that our truck drivers will call you 30 – 60 minutes before delivery takes place.
If there are any changes to your delivery time you will be informed. Tracking devices are installed in all our trucks and ETA’s can be updated by the minute.
We have all the couplings and fittings to connect with any water system. All trucks are fitted with 100 meters of high-pressure hoses. Our vehicles are fitted with flow meters and customers are welcome to confirm the meter readings.
Our bulk water delivery prices are based on: quantity of water and location. Our standard lead-time is 24 hours and we supply water to all suburbs in the greater Cape Town area.